Questions to Ask to Win at Choosing a Commercial Painting Company

Questions to Ask to Win at Choosing a Commercial Painting Company

When you need to hire a commercial painting company for interior or exterior painting, it can feel overwhelming. There are some questions you can ask to determine the best fit for your project.

Get Past the Fluff

Initially, when looking for a commercial painting company, you will run across the stuff that does not matter. “We love our customers!” is a great sentiment but so does every other painting company and it literally tells you nothing about the type of work they do or the results you can expect. Instead, here are the questions you should ask any prospective company.

This is an essential part of choosing a painting company. If you cannot get a committed deadline date for the completion of the project, especially when there are hourly charges, this can lead to padded invoices and unexpected backend costs. Or just as bad, “No show,” for a few days at a time.

If they are not on social media or listed on Google Business or Yelp, it may be because they newly established. In that case, ask for verifiable references so you can talk to previous customers that have experience doing business with the company. Negative reviews are not necessarily a deal-killer. Every single job will not go as planned, and unexpected things happen. The key is to look at how the painting company dealt with the situation to make it right for the customer.

When you hire a company for a painting job, you want to be able to get questions answered and ask about the status of the project. If you have difficulty getting calls back when you only wanted an estimate, this is a red-flag that communication is not that company’s strong suit.

This is a vital question to ask because if someone gets hurt on your property, it has the potential to have repercussions against your homeowner’s insurance. Ask for specifics for safety policies during the job such as handrails on scaffolds or if safety harnesses are used.

To save money on employees, some painting companies subcontract out the jobs, and you might wind up with a cut-rate crew doing a lousy job that you never signed up for. Find out specifically if there is a designated foreman or supervisor over the job and whether or not the firm’s own employees will be at the worksite when they are painting your property.

Tasks such as power washing, sandblasting, and hand scraping needs to be done before the painting begins. There are cases where rotten wood requires replacing or other issues that may be present such as leaks requiring repair before painting takes place. Ask the painting company if they offer these services or if you need to search out another professional service to perform that task. A company that provides seamless prep and painting work takes the stress out of involving multiple contractors to get the job done.

There is no point in spending money to get your interior or exterior painted if the company you hired makes it standard practice to use low-quality paint. If they cut corners on supplies, there is little guarantee they will stand behind their work when the color fades, flakes or chips away from the surface.


You will often see a commercial painting company advertising that they are insured, licensed, and bonded. Most people understand what the first two terms mean. Bonding is another way both companies and consumers have protection in a business transaction. When a company purchases a Surety bond, it tells the consumer that if for some reason the company does not stand behind its work, and there is a financial loss, the consumer has protection and can obtain reimbursement.

The average cost to paint in 2019 a house exterior in Phoenix is around $2,500 for a 2,400 sq. ft. two-story home, with most homeowners paying between $1,700 and $3,500. The final cost comes out to around $0.62 to $1.70 per square foot.

There is a fine line between getting a great deal and paying the lowest price for a substandard painting job. One of the most important qualities a commercial painting delivers to customers is the ability to provide accurate estimates that detail every single service the potential customer will be charged for.

These are just some of the questions that you should ask when you are narrowing down your choices for a commercial painting company to work on your project. Use these tips to make a list of the aspects that are the most important to meet your expectations and make a choice for the right painting company that you can be happy with.

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